Reference

How medosatoto Handles Your Personal Data

This privacy policy tells you exactly what data medosatoto collects when you open an account, how we store it, and what rights you hold over it. Availability of our services depends on local law and eligible regions in Indonesia.

Account Data ProtectionWallet Privacy: DANA, OVO, GoPayYour Right to Access or DeleteCookie Controls AvailableContact Us Anytime

Explore the Lobby Read FAQ

Data We Collect and Why We Need It

medosatoto Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you create an account, we collect the name, email address, and contact number you provide. If you link a payment method — whether that's DANA, OVO, or GoPay — we record the wallet identifier associated with that transaction, not the full wallet credentials. Device data

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such as browser type, IP address, and session timestamps are logged automatically to help us detect unusual access patterns and keep your account secure. We do not sell this data to third parties. Transaction records tied to your DANA, OVO, or GoPay deposits are retained for
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audit and dispute purposes for a period defined by applicable law. You can request a copy of the personal data we hold at any time through our support channel. Where you have provided consent for marketing messages, you can withdraw that consent from within your account
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settings. All data handling is subject to local law and the eligible regions where our service operates.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

PRIVACY CONTACT PATHS

Reach Us About Your Privacy Rights

If you want to request, correct, or remove your personal data, our support team handles privacy queries directly. You can reach us through live chat inside your account, via email, or through our help desk — each channel routes privacy requests to the same dedicated team. Players in Bekasi and across Indonesia can submit a data access request at any time through any of these paths.

Live Chat Open the chat icon inside your logged-in account to submit a privacy request. Our team reviews and responds to data queries as a priority.

Email Support Send your data access or deletion request to our support email. Include your registered account name so we can locate your records quickly.

Help Desk Ticket Log a formal privacy ticket via the help desk form in your account settings. You will receive a reference number to track your request status.

HOW WE PROTECT YOU

Data Handling, Cookies, and Account Security

medosatoto applies security measures at the account level and at the point where payment data moves through our system. Cookies, retention periods, access controls, and your right to ask for changes are each covered separately below so you know exactly where each protection applies.

Cookie Controls We use session cookies to keep you logged in and analytics cookies to understand which sections of the lobby you visit most. You can adjust non-essential cookie preferences from the settings panel.

Data Retention We keep your account data for as long as your account is active and for the period required by applicable law after closure. You can request early deletion for marketing data at any time.

Account Security Login sessions are protected by OTP verification sent to your registered number. Unusual login locations trigger an additional confirmation step before access is granted.

Requesting Changes To correct inaccurate data or withdraw consent, submit a request through live chat or email. We aim to confirm receipt within one business day and complete the action per applicable timelines.

Common Questions About Your Data and Rights

These are the questions we actually receive about how personal data is handled on medosatoto. Each answer is specific to how our account and payment systems work.

We store the name, email, and contact number you submit at registration. If you deposit via DANA, OVO, or GoPay, we also store the wallet identifier linked to that transaction.

Yes. Submit a data access request through live chat or our support email. Include your registered account name so we can compile and send the correct records to you.

Log a deletion request via the help desk ticket form or email support. Some data tied to financial transactions must be kept under applicable law, but marketing data is removed on request.

No. DANA, OVO, and GoPay wallet identifiers are used only to process and reconcile your transactions. We do not sell or share payment data with unrelated outside parties.

Session cookies keep your login active. Analytics cookies track lobby navigation patterns. You can turn off non-essential cookies from the settings panel inside your account at any time.

We retain transaction records for the period required by applicable law after account closure. You can request deletion of marketing preferences and non-transactional data when you close your account.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoLegal InfoMedosatoto Glossary InfoTerms & Conditions

How medosatoto Handles Your Personal Data

Reach Us About Your Privacy Rights

Data Handling, Cookies, and Account Security

Common Questions About Your Data and Rights

01 What personal data does medosatoto store when I open an account?

02 Can I request a copy of all data medosatoto holds about me?

03 How do I ask medosatoto to delete my personal data?

04 Does medosatoto share my wallet details with third parties?

05 How do cookies work on medosatoto and can I turn them off?

06 What happens to my data if I close my account?

Privacy Policy

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